International Sales Assistant

Hampton Lumber is a family-owned wood products company headquartered in Portland, Oregon. With over 1,700 employees, we operate nine sawmills in Western Oregon, Washington, and British Columbia. We also manage timberland and operate a wholesale and export division. With over 80 years in the sawmill business, we are proud to have cultivated the knowledge and experience needed to grow and prosper, even in challenging times. We always look to the future and invest in our people, new technologies, and continuous improvement processes and techniques.

We are looking for a self-starting, well-rounded professional to join our Sales Support team at Hampton Lumber Sales (HLS). The primary role of the Import Sales Assistant is to provide direct support to a specified group of lumber traders who manage sales programs and related inventory for HLS. This individual will play an integral part in processing transactions and assist in managing communications with customers within the trading group and other key groups within HLS. To be successful, they will need to be adaptable, have great attention to detail, and have a high level of accuracy, all while developing a deep understanding of the businesses they support. You do not need prior experience in the wood products industry to succeed in this role, and there is room for advancement through a development path system for successful candidates. The position will report directly to the HLS Import Sales Support Supervisor while also taking day-to-day direction from the traders themselves.

• Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles
• 401(k) with 5% annual company contribution and generous company matching contributions vested over three years
• Paid time off, including eight paid holidays
• Participation in employee bonus program
• Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
• Opportunities for paid training to support career advancement and personal development

• Provide comprehensive sales support and customer service for members of the HLS Import Sales Team
• Identify, enter, and process sales orders, purchase orders and transfer orders using information provided by various HLS team members and other relevant data sources
• Monitor, audit, and process all necessary shipping documentation, including delivery orders and packing lists, distributing them within the Sales Support team and other stakeholders as needed
• Accurately process payments to domestic and overseas vendors and generate invoices to domestic and overseas customers
• Review order files daily and proactively identify and communicate any issues to relevant members of the HLS Import Sales Team and other support teams, as needed
• Work closely with the Import Logistics Manager to ensure timely movement of material to the correct location once it reaches its destination
• Act as liaison between overseas vendors and other HLS departments/outside customers on transactions being purchased and sold to ensure on-time and accurate delivery of material
• Monitor and communicate about inventory levels and process relevant documentation for specified trading groups, including vendor-managed inventory and third-party reloads
• Manage reporting needs within the HLS Import Team, including use of Excel for data organization

Skills and Abilities:

• Ability to independently assess and adapt priorities in an always-changing business environment with both internal and external stakeholders
• Computer literacy with ability to navigate, learn and become proficient in software systems to manage sales orders, purchase orders, invoices, inventory, and other relevant transactions
• Desire to build strong relationships and team camaraderie with members of the HLS Sales Team and peers across various support teams
• Assertive and responsible, while exemplifying the highest levels of ethics, honesty, and integrity
• Strong analytical and critical thinking skills with an ability to anticipate opportunities and communicate practical solutions

Education and Training:

• Four-year college degree or five years of Lumber Industry experience preferred but not required
• Experience with hardwood lumber and/or import/export preferred but not required
• High-level of comfort and knowledge of Microsoft Windows, Word, Outlook, with competency in Microsoft Excel

Hampton Lumber is a fourth-generation, family-owned company headquartered in Portland, Oregon that has grown to become one of the nation’s largest privately held forest products companies. With over 80 years in the sawmill business, Hampton operates sawmills in Oregon, Washington, and British Columbia and markets wood products all over the world. We also manage a wholesale and lumber export division and numerous reload and re-manufacturing facilities throughout the U.S. All of Hampton’s forestlands are certified by the Sustainable Forestry Initiative (SFI), an independent, non-profit organization that promotes sustainable forest management. SFI certified forests play an important role in water conservation, wildlife habitat, and climate solutions. 

Community is important to us, and we encourage and support our employees’ desire to be active in the community through volunteering and special projects. We passionately support youth education, career and technical education, the arts, diversity and inclusion, affordable housing, and anti-poverty programs. We are also proud sponsors of the Portland Timbers and the Portland Thorns soccer clubs. Go Timbers! Go Thorns!

Learn more at hamptonlumber.com, or follow us on Facebook: @HamptonLumber.  You can also learn about our company and our priorities by visiting our blog. 

Hampton Lumber is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law.

Disability accommodation available: If you are an individual with a disability and need reasonable accommodation in the application or hiring process, please contact the Human Resources Office for the location to which you are applying. 

For more information about our commitment to equal employment opportunity, please see these government posters: EEO is the Law and its accompanying temporary supplement.