National Accounts Supply Chain Specialist

Hampton Lumber is a fourth-generation, family-owned company headquartered in Portland, Oregon. With over 80 years in the sawmill business, Hampton operates sawmills in Oregon, Washington, and British Columbia and markets wood products all over the world. Hampton also manages a wholesale and lumber export division, numerous reload locations, and several remanufacturing and advanced wood manufacturing facilities throughout the U.S. All of Hampton’s forestlands are certified by the Sustainable Forestry Initiative (SFI), an independent, non-profit organization that promotes sustainable forest management. SFI certified forests play an important role in water conservation, wildlife habitat, and climate solutions.

The primary role of the National Accounts Supply Chain Specialist is to provide direct support to the National Accounts Managers in all facets of managing Home Center sales programs and related inventory for Hampton Lumber Sales (HLS). This individual will play an integral part in processing transactions and performing ongoing analysis of inventory position and business needs, as well as communications with and reporting to Home Center customers (including The Home Depot, Lowe’s Home Improvement, and Menards) and other groups within Hampton. This position will report directly to the General Manager of Mill Sales and interact with, as well as receive ongoing direction from, the Home Center National Accounts Managers.

• Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles
• 401(k) with 5% annual company contribution and generous company matching contributions vested over three years
• Paid time off, including eight paid holidays
• Participation in the employee bonus program
• Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
• Opportunities for paid training to support career advancement and personal development

• Manage order processing and the release of accurate customer invoices for Home Center programs
• Perform inventory reconciliations for all Home Center inventory locations, and report weekly on inventory discrepancies or outages for Home Center programs and inventory positions
• Review mill production reports for allocation of material to Home Center orders, including participation in weekly coordination calls with Hampton Mill Shipping teams and HLS Mill Managers
• Communicate and work with necessary parties (e.g., HLS Mill Managers and other operations staff, HLS Traders, other external suppliers, and the HLS Traffic group) regarding shortfalls in weekly mill production to ensure proper order completion, timely shipment, and/or maintain adequate inventory stock levels at customer warehouse locations
• Identify aged mill inventory related to Home Center programs, and work directly with HLS Mill Operations staff to efficiently clean up and manage inventory
• Develop and maintain a strong understanding of product offering, mill production, and supply chain logistics for all Home Center customers
• Release truck orders and trace shipments, as needed
• Communicate directly with Home Center retailers and suppliers to assist in sales and purchasing responsibilities, and address any issues or concerns as needed
• Maintain and continually develop relevant reporting and analysis to support the Home Center group
• Perform ongoing data analysis and mining of reports to research issues and find creative solutions
• Develop and implement other agreed-upon process improvements for Home Center programs
• Provide backup for the National Accounts Managers and other staff, and respond promptly to other related duties, as needed

Skills & Abilities:

• Excellent computer skills required, including strong working knowledge of Microsoft Windows, Word, and Outlook, with advanced proficiency in Microsoft Excel, and preferably with Lumber Track experience
• Ability to travel according to company requirements

• Proven customer service skills and related verbal & written communication skills

• Attention to detail with excellent problem-solving skills, high degree of accuracy, and efficiency
• Knowledge of the lumber industry is preferred but not required
• Maintain high personal and professional standards of focus, attention, and dedication to work
• Continue education for professional improvement
• Approach responsibilities of employment with enthusiasm while working with other teams and departments, focusing on the Hampton Core Values

• Superior organizational and communication skills, plus the ability to initiate and handle multiple projects and deadlines, and the ability to work with various internal customers and team members from varied levels and functional backgrounds.
• Strong work ethic, sense of commitment, team-oriented, customer-focused, and willingness to embrace change while striving for continuous improvement.
• Assertive and responsible, while exemplifying the highest level of ethics, honesty, and integrity.
• Strong analytical and problem-solving skills with the ability to anticipate opportunities and provide practical solutions given the business environment.

• Self-starter with the ability to accept responsibility and develop their agenda to support the requirements of internal customers.
• Looks for the opportunity and can take on additional responsibility

• Proactive attitude, willingness to work in a team environment, and commitment to provide a high level of customer service are required
• College degree or five years of Lumber industry experience required
• Excellent computer skills required
• Strong working knowledge of Microsoft Windows, Word, and Outlook
• Intermediate proficiency in Microsoft Excel required, including data mining and analysis techniques (with proficiency in formulas and pivot tables) and some understanding of vba/macros
• Experience in LumberTrack and/or advanced proficiency in Microsoft Excel a plus
• Excellent written and verbal communication and confident decision-making required
• Critical thinking and attention to detail required, with excellent problem-solving skills and a high level of accuracy and efficiency
• Supply Chain Management experience preferred
• Ability to travel according to company requirements

Education & Training Required:

• College degree or five years of Lumber industry experience preferred
• Supply Chain Management experience preferred

Benefits Offered: Medical Insurance, Life Insurance, Dental Insurance, and 401K

Hampton Lumber is an equal opportunity employer: all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability.

Learn more at hamptonlumber.com@HamptonLumber. You can also learn about our company and our priorities by visiting our blog. 

Hampton Lumber is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law. 

Disability accommodation available: If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact the Human Resources Office for the location that you are applying.

Women and minorities are encouraged to apply.

For more information about our commitment to equal employment opportunity, please see these government posters: EEO is the Law and its accompanying temporary supplement.