Sales Assistant

Hampton Lumber is a thriving family-owned company aspiring to be North America's preferred source for responsibly-sourced wood solutions. Headquartered in Portland, Oregon, we operate nine sawmills in Western Oregon, Washington, and British Columbia. We also manage timberland and operate a wholesale and import/export division.  

Our mission is to grow, manufacture, and market renewable wood products and deliver innovative solutions for a more sustainable built environment. At Hampton Lumber, we accomplish this through our own operations as well as those of our affiliates—Trapa Forest Products, Idaho Timber, and RedBuilt. Our tagline, "Find a better way every day," encapsulates our commitment to innovation and improvement across all operations.
 

We are guided by our core values: 

• Safety – Prioritize safety across all operations.
• Integrity & Authenticity – Operate honestly and ethically while preserving our distinctive family-owned brand.
• Responsible Stewardship – Endeavor to balance and maintain economic, social, and environmental values in everything we do.
• Tenacity – Embrace challenges with grit, determination, and a can-do spirit. 
• Continuous Improvement – Strive to enhance our processes, products, and people.
• Customer Satisfaction – Be nimble, responsive, and solutions-oriented.
• Community Engagement – Be a responsive, supportive, and respected member of the community.

With over 80 years in the sawmill business, we are proud to have cultivated the knowledge and experience needed to grow and prosper, even in challenging times.  We always look to the future and invest in our people, new technologies, and continuous improvement processes and techniques. 

We are looking for a self-starting, well-rounded professional to join our Sales Assistant team at Hampton Lumber Sales. The primary role of the Sales Assistant is to provide direct support to a specified group of lumber traders who manage sales programs and related inventory for HLS. This individual will play an integral part in processing transactions, as well as assist in managing communications with customers within the trading group and other key groups within HLS. To be successful, they will need to be adaptable, have great attention to detail, and a high level of accuracy, all while developing a deep understanding of the businesses they support. You do not need to have prior experience in the wood products industry to succeed in this role, and there is room for advancement through a development path system for successful candidates. The position will report directly to the HLS Sales Support Supervisor while also taking day-to-day direction from the traders themselves.

• Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles
• 401(k) with 5% annual company contribution and generous company matching contributions vested over three years
• Paid time off, including eight paid holidays
• Opportunity to earn bonuses
• Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
• Opportunities for paid training to support career advancement and personal development

• Provide comprehensive sales support and customer service for members of the HLS Sales Team
• Identify and process sales orders, purchase orders and transfer orders
• Independently determine product availability for inventory orders, including establishing and completing work orders as needed
• Pro-actively manage all Vendor Managed Inventory (VMI) programs within trading group
• Perform simple monitoring of inventory levels for specified trading group
• Process all relevant shipping documentation, including pick lists for HLS and 3^rd party reloads
• Review order files daily, and pro-actively identify and communicate any issues to trading group
• Communicate as needed with wholesale vendors on transactions being purchased to ensure on-time and accurate delivery of material
• Release truck orders, coordinate with dispatchers for timely movement and trace shipments, as needed
• Communicate with rail traffic department to ensure correct routing and billing for rail car material
• Manage basic reporting needs within trading group, including use of Excel for data organization
• Interact with other groups within HLS to accomplish day to day tasks
• Provide backup for other members of the Sales Support group, as needed
• Participate in daily backup relief to the main switchboard during breaks, lunches and other times as needed
• Ensure timely and accurate storage of documentation to virtual filing cabinet (Docuware)
• Respond promptly to other related duties, as required
• Management may modify, add or reallocate job responsibilities to better accommodate the needs of the business

• Ability to independently assess and adapt priorities in an always-changing business environment with both internal and external stakeholders
• Computer literacy with the ability to navigate, learn, and become proficient in software systems to manage sales orders, purchase orders, inventory, and other relevant transactions
• Strong analytical and problem-solving skills with an ability to anticipate opportunities and communicate practical solutions
• Desire to build strong relationships and team camaraderie with members of the HLS Sales Team and peers across various support teams
• Assertive and responsible, while exemplifying the highest levels of ethics, honesty, and integrity

Education and Training:

• Four-year college degree or five years of Lumber Industry experience preferred, but not required
• High level of comfort and knowledge of Microsoft Windows, Word, Outlook, with competency in Microsoft Excel

Hampton Lumber is a fourth-generation, family-owned company headquartered in Portland, Oregon that has grown to become one of the nation’s largest privately held forest products companies. With over 80 years in the sawmill business, Hampton operates sawmills in Oregon, Washington, and British Columbia and markets wood products all over the world. We also manage a wholesale and lumber export division and numerous reload and re-manufacturing facilities throughout the U.S. All of Hampton’s forestlands are certified by the Sustainable Forestry Initiative (SFI), an independent, non-profit organization that promotes sustainable forest management. SFI certified forests play an important role in water conservation, wildlife habitat, and climate solutions. 

Community is important to us, and we encourage and support our employees’ desire to be active in the community through volunteering and special projects. We passionately support youth education, career and technical education, the arts, diversity and inclusion, affordable housing, and anti-poverty programs. We are also proud sponsors of the Portland Timbers and the Portland Thorns soccer clubs. Go Timbers! Go Thorns!

Learn more at hamptonlumber.com, or follow us on Facebook: @HamptonLumber.  You can also learn about our company and our priorities by visiting our blog. 

Hampton Lumber is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law. 

Disability accommodation available: If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact the Human Resources Office for the location that you are applying.

Women and minorities are encouraged to apply.

For more information about our commitment to equal employment opportunity, please see these government posters: EEO is the Law and its accompanying temporary supplement.