Business Analyst - Portland, Oregon

Hampton Lumber is a thriving family-owned company aspiring to be North America's preferred source for responsibly-sourced wood solutions. Headquartered in Portland, Oregon, we operate nine sawmills in Western Oregon, Washington, and British Columbia. We also manage timberland and operate a wholesale and import/export division.  

Our mission is to grow, manufacture, and market renewable wood products and deliver innovative solutions for a more sustainable built environment. At Hampton Lumber, we accomplish this through our own operations as well as those of our affiliates—Trapa Forest Products, Idaho Timber, and RedBuilt. Our tagline, "Find a better way every day," encapsulates our commitment to innovation and improvement across all operations.
 

We are guided by our core values: 

• Safety – Prioritize safety across all operations.
• Integrity & Authenticity – Operate honestly and ethically while preserving our distinctive family-owned brand.
• Responsible Stewardship – Endeavor to balance and maintain economic, social, and environmental values in everything we do.
• Tenacity – Embrace challenges with grit, determination, and a can-do spirit. 
• Continuous Improvement – Strive to enhance our processes, products, and people.
• Customer Satisfaction – Be nimble, responsive, and solutions-oriented.
• Community Engagement – Be a responsive, supportive, and respected member of the community.

With over 80 years in the sawmill business, we are proud to have cultivated the knowledge and experience needed to grow and prosper, even in challenging times.  We always look to the future and invest in our people, new technologies, and continuous improvement processes and techniques. 

We are looking for a Business Analyst to be process-focused professional who will improve various business systems for Hampton Lumber Sales (HLS) and other Hampton affiliates. This individual will be responsible for developing a clear understanding of our businesses and related processes, including purchasing, sales order entry, shipments, export documentation, invoicing, cash collections, and more—to work with various teams at Hampton in making our processes more effective and ensuring business needs are met. The individual in this role will interact regularly with sales, sales support, transportation, accounting, IT, and management. The position reports directly to the HLS Senior Director of Business Operations and will be an integral member of the HLS team. 

This role supports the sales organization at company headquarters and partners closely with managers throughout the sales organization and wholesale affiliates, and with other leaders across information technology, manufacturing operations, and finance. Thie position is expected to combine strong technical computer science capabilities with practical leadership, strong communication skills, and a continuous improvement mindset. 

• Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles
• 401(k) with 5% annual company contribution and generous company matching contributions vested over three years
• Paid time off, including eight paid holidays
• Opportunity to earn bonuses
• Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
• Opportunities for paid training to support career advancement and personal development

• Become an expert resource in Hampton’s ERP systems to provide business process support to various groups, including sales, operations, and finance 

• Define specifications for new or improved tools and reports based on business user input, and work with internal developers or third-party solution providers to ensure delivered results meet the needs of the business 

• Drive continuous improvement within Hampton businesses through ongoing review of processes, personnel, strategic planning, data analysis, etc. 

• Lead training initiatives and process improvement projects to further develop knowledge within various teams and execute the implementation of more efficient business processes 

• Understand the various business processes of Hampton businesses, including how sales, purchasing, inventory and financial data are managed, reported, and used across the organization 

• Ensure accuracy and validity of reporting information for ad hoc business needs and various sales processes, including financial review processes, supply chain management, overall sales development, etc. 

• Monitor periodic changes to software platforms used by Hampton businesses, such as new LumberTrack releases, to ensure continuity of existing functionality and pursue use of new technologies that can help improve processes for our teams 

• Support execution of business plans associated with operational changes and new business ventures 

• Management may modify, add or reallocate job responsibilities to better accommodate the needs of the business 

Core Competencies 

A successful person in this role will be: 

• Outcome-oriented 

• Focused on improving defined results and achieving strategic goals, less concerned about creating a perfect solution, and more about “finding a better way every day” and pushing for positive change 

• Disciplined in managing scope, priorities, and deadlines, and comfortable holding themselves and others accountable to ensure projects stay on track 

• Drive alignment of priorities consistent with business needs 

• Skilled in business systems optimization and data governance 

• Able to map current and future-state process flows and identify inefficiencies or opportunities with respect to people, processes, technologies, and data 

• Understand data structures and dependencies, find and mitigate constraints, and work with business leaders to implement effective solutions 

• Understand how systems are integrated and connected, identify upstream/downstream impacts, and diagnose breakdowns 

• Skilled in quality assurance 

• Experienced with user acceptance testing, including designing tests and identifying and resolving defects 

• Think like an end user, anticipate potential failure points and work to prevent or mitigate issues 

• Write clear user stories, functional requirements, and other documentation 

• A strong communicator 

• Able to translate business needs into technical language, and vice versa, explaining difficult concepts effectively for both technical and non-technical audiences, both verbally and in writing 

• Drive adoption of change management efforts with frontline teams, building trust and overcoming resistance through clear communication of vision and value 

• Assertive and responsible, exhibiting a high level of professionalism, integrity, and emotional intelligence to build strong working relationships 

• A problem solver 

• Able to diagnose root causes and evaluate trade-offs 

• Think in structured frameworks, breaking down complex problems into actionable parts 

• Bachelor’s degree in computer science, business, finance, or an equivalent field required 

• At least three years of relevant experience required 

• Experience with Lean and/or Six Sigma required, Green Belt or Black Belt preferred 

• ECBA or CBAP certification preferred 

• Experience and knowledge creating and developing queries and reports from SQL preferred 

• Experience building data models with Power BI, Power Pivot/Power Query, and DAX a plus 

• Experience in financial accounting a plus 

• Experience within the lumber manufacturing or wholesaling industry a plus 

Hampton Lumber operates with a deep commitment to people, community, and sustainability. Having built a reputation for our commitment to sustainability and thoughtful forest practices, Hampton Lumber exports quality wood products worldwide and serves some of the largest construction and home supplies retailers in North America. We encourage community engagement and a spirit of volunteerism at all our locations. Headquartered in Portland, Oregon, we are also proud sponsors of both the Portland Timbers and the Portland Thorns soccer clubs. Go Timbers! Go Thorns! 

Learn more at hamptonlumber.com or follow us on Facebook: @HamptonLumber. You can also learn about our company and our values and priorities by visiting our blog. 

Hampton Lumber is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law. 

Disability accommodation available: If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact the Human Resources Office for the location that you are applying.

Women and minorities are encouraged to apply.

For more information about our commitment to equal employment opportunity, please see these government posters: EEO is the Law and its accompanying temporary supplement.